The Cumberland Plateau Water Authority has officially completed its merger with the Crab Orchard Utility District, solidifying its role as a key regional provider for water services in the Upper Cumberland.
General Manager Jeff Dyer said the transition was smooth, with no changes to customer service or water rates reported since the merger went into effect.
“As with any merger, we faced daily challenges—especially with integrating operating systems, payroll, and financials,” Dyer said. “But these were manageable and didn’t present obstacles we couldn’t overcome.”
The authority now turns its attention to future growth. Dyer said discussions are underway with several other utility districts in and around Cumberland County. While no additional mergers have been finalized, he hopes to see a new merger every four to six months moving forward.
“Some utilities may want to observe how this first merger unfolds before moving ahead,” Dyer explained. “But we’re looking for partners who are ready to move forward and put the needs of ratepayers first.”
The long-term mission, according to Dyer, is to establish a sustainable and unified water system that serves the entire Cumberland Plateau region.