The Tennessee Department of Human Services is warning about scammers asking customers for their EBT PIN for SNAP or Families First (TANF). TDHS says DO NOT share your personal information! Some criminals pretend to be TDHS by phone, text, or e-mail to gain personal information and steal customer benefits.
If you are unsure if a call, text, or e-mail is from TDHS, do not respond. Instead, review your case on the One DHS Customer Portal or check your transaction history using the ebtEDGE Cardholder Portal or ebtEDGE Mobile App. You can use ebtEDGE tools to freeze your account anytime you suspect suspicious activity. Learn more at visit the Tennessee Department of Human Services website, Facebook page, or log into the ebtEDGE Cardholder portal at www.ebtEDGE.com. (Image courtesy TDHS)
